Assistant Manager - M&S

One Retail; Bradford; On-site; GBP 26,000 - 32,000; Full time

Job summary

Compass Group UK&I on a major High Street brand is seeking an experienced Assistant Retail Manager to oversee catering and service operations, ensuring exceptional food experiences and world-class service across the venue.

This full-time role (40 hours per week) offers progression within a company that values its people, with shift patterns of 5 out of 7 days, strong team leadership, budgeting, and training responsibilities.

Qualifications

• Previous experience in a similar retail/food service management role.
• Strong customer service orientation.
• Excellent communication and organisational skills.
• Ability to manage inventories and budgets.
• Experience with tills and payments.
• Willingness to lead, train, and develop teams.
• Flexible with shift patterns (5 out of 7 days).

Responsibilities

• Liaise between team and management to exceed expectations.
• Motivate the team to stay on task.
• Assist with inventories, budgets, and action plans.
• Manage tills and process payments.
• Support and train teams, lead from the front.
• Assist with paperwork as required.
• Represent Compass Group UK&I and uphold brand image.

Skills

Customer service

Team leadership

Communication

Organisational skills

Tools

Cash handling

Job description

We're recruiting an experienced Assistant Retail Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for a major High Street brand on a full time basis, contracted to 40 hours per week.

As an Assistant Retail Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: 5 out of 7 days

Could you shine as M&S's next Assistant Retail Manager? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Liaising between the team and manager to ensure we continually exceed expectations
• Motivating the team to keep everyone on task
• Assisting the manager with managing inventories, monitoring budgets and implementing action plans
• Managing the tills and processing payments
• Supporting and training our teams, leading from the front to make sure everyone can excel in their role
• Assisting with paperwork when required
• Representing Compass Group UK&I and maintaining a positive brand image

Our Ideal Assistant Retail Manager Will

• Be passionate about exceptional customer service
• Have previous experience in a similar role
• Have experience managing teams
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/2810/91372001/52834969/BU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!