Retail Assistant — Flexible Hours & Discretionary Bonus

Moto; Pontlliw; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Discretionary bonus pay per year

Up to 55% colleague discount

Enhanced benefits including sick pay

Life assurance

Development opportunities incl. funded

Weekly Pay

Job summary

Moto is seeking a friendly Retail Assistant to join our team at Swansea Services. You will help customers, process orders, and ensure our standards are met in a busy rest-stop environment. The role offers a £12.90 per hour rate and 14-hour contracts, with weekly pay and a strong focus on customer care.

You’ll help with deliveries, displays, and maintaining a clean, welcoming store. Teamwork, adaptability, and delivering memorable experiences are key to success in this role.

Qualifications

• Must be enthusiastic, friendly and customer-focused.
• Able to work in fast-paced environments while staying productive.
• Willing to learn and deliver great service.

Responsibilities

• Greet customers with a warm welcome.
• Process orders and requests promptly and accurately.
• Maintain brand standards and store appearance.
• Resolve inquiries with a customer-centric approach.
• Receive deliveries and replenish displays for maximum product availability.
• Keep workspace and store clean, tidy and welcoming.
• Supervise adult gaming areas as applicable.
• Collaborate with colleagues to promote teamwork.
• Provide a memorable shopping experience that encourages return visits.
• Assist with store prep for the next trading day.

Job description

Moto is seeking a friendly Retail Assistant to join our team at Swansea Services. You will help customers, process orders, and ensure our standards are met in a busy rest-stop environment. The role offers a £12.90 per hour rate and 14-hour contracts, with weekly pay and a strong focus on customer care.

You’ll help with deliveries, displays, and maintaining a clean, welcoming store. Teamwork, adaptability, and delivering memorable experiences are key to success in this role.