Retail Assistant — Fast-Paced Customer Service & Growth

Screwfix Direct Ltd.; Northwich; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, guide them to products, and ensure a smooth in-store experience in our Northwich branch. You’ll support deliveries, stock maintenance, and order collection while upholding high standards and great team spirit.

We offer comprehensive training, a supportive team, and a competitive salary with generous benefits. Enjoy career growth opportunities and a healthy work-life balance through varied shifts and employee discounts.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Great service

Training

Communication

Willing to learn

Friendly attitude

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, guide them to products, and ensure a smooth in-store experience in our Northwich branch. You’ll support deliveries, stock maintenance, and order collection while upholding high standards and great team spirit.

We offer comprehensive training, a supportive team, and a competitive salary with generous benefits. Enjoy career growth opportunities and a healthy work-life balance through varied shifts and employee discounts.