Retail Assistant — Customer Service & Tools Expert

Screwfix Direct Ltd.; Blackwell; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount

Healthcare discount

Share save scheme

Training and development

Job summary

Screwfix Direct Ltd. in the United Kingdom is seeking a friendly Retail Assistant to welcome customers, identify needs and guide them to the right products.

You’ll join a team that prides itself on great service, with comprehensive training, flexible shift patterns and opportunities for career progression within a fast-paced home improvement retailer.

This role offers a competitive salary, generous annual leave, a pension, life cover and staff discounts.

Qualifications

• Great customer service with a positive can-do approach.
• Willing to learn and make the most of training.
• Excellent communication and a love for helping people.
• Friendly, flexible, reliable and enthusiastic.

Responsibilities

• Host – welcome customers into the store, understand what they need, guide them to the right products.
• Warehouse standards – assist with deliveries, maintain stock, pick customer orders and keep standards high.
• Part of the team – work with colleagues, take pride in the store and have fun together.

Skills

Great customer service

Excellent communication

Willing to learn

Flexible attitude

Enthusiastic and honest

Job description

Screwfix Direct Ltd. in the United Kingdom is seeking a friendly Retail Assistant to welcome customers, identify needs and guide them to the right products.

You’ll join a team that prides itself on great service, with comprehensive training, flexible shift patterns and opportunities for career progression within a fast-paced home improvement retailer.

This role offers a competitive salary, generous annual leave, a pension, life cover and staff discounts.