Customer-First Retail Assistant — Tools & Homeware

Screwfix Direct Ltd.; Newton Aycliffe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Pension

Life cover

Staff discount

Healthcare

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Training

Job summary

Screwfix Direct Ltd. in the United Kingdom is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products for a smooth shopping experience.

You will join a team that values collaboration, maintain warehouse standards, assist with deliveries, and help pick customer orders while upholding high service levels. The role benefits from training, varied shifts, and opportunities for progression.

Qualifications

• Excellent customer service mindset with a positive approach.
• Willing to learn and participate in training programmes.
• Strong communication and interpersonal skills.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Assist with deliveries, maintain stock and pick customer orders.
• Work as part of a team to keep store standards high and fun.

Skills

Amazing service

Great communicator

Flexible attitude

Team player

Job description

Screwfix Direct Ltd. in the United Kingdom is hiring a Retail Assistant to welcome customers, understand their needs, and guide them to the right products for a smooth shopping experience.

You will join a team that values collaboration, maintain warehouse standards, assist with deliveries, and help pick customer orders while upholding high service levels. The role benefits from training, varied shifts, and opportunities for progression.