Retail Assistant: Customer Service & Stock Support

Screwfix Direct Ltd.; Sheffield; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

28 days leave

Pension scheme

Life cover

Discounts

Healthcare

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Training

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant on a fixed-term contract up to XX months. You will welcome customers, help them locate products, and make shopping effortless while contributing to a fast-paced store environment.

This role emphasizes delivering great service, clear communication, and a flexible, dependable mindset. We provide comprehensive training, generous leave progression, staff discounts, pension, life cover, and ongoing development within a supportive team.

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable and enthusiastic!

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Customer service

Communication

Teamwork

Flexibility

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant on a fixed-term contract up to XX months. You will welcome customers, help them locate products, and make shopping effortless while contributing to a fast-paced store environment.

This role emphasizes delivering great service, clear communication, and a flexible, dependable mindset. We provide comprehensive training, generous leave progression, staff discounts, pension, life cover, and ongoing development within a supportive team.