Retail Assistant — Customer Focus, Training & Perks

Screwfix Direct Ltd.; Wickford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

Staff discount

Share save scheme

Healthcare discounts

Training and development

Excellent training

Job summary

Screwfix Direct Ltd. in Wickford is seeking a Retail Assistant to warmly welcome customers, understand their needs, guide them to the right products, and keep shelves well stocked.

You will join a busy team with varied shifts designed for a healthy work-life balance and strong on-the-job training. We offer a competitive hourly rate, 28 days annual leave (including bank holidays), a generous pension, life cover, 20% staff discount, and access to discounts on healthcare and share schemes.

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Great communicator who loves helping customers.
• Willing to learn and adapt; no prior retail experience required.
• Friendly, flexible, reliable, honest and enthusiastic.
• Able to work in shifts and be part of a team.

Responsibilities

• Host customers, understand needs, guide to products and simplify shopping.
• Maintain warehouse standards, assist with deliveries and stock.
• Be part of a team that takes pride in the store and works well together.

Skills

Customer service

Communication

Flexibility

Reliability

Team player

Enthusiastic

Job description

Screwfix Direct Ltd. in Wickford is seeking a Retail Assistant to warmly welcome customers, understand their needs, guide them to the right products, and keep shelves well stocked.

You will join a busy team with varied shifts designed for a healthy work-life balance and strong on-the-job training. We offer a competitive hourly rate, 28 days annual leave (including bank holidays), a generous pension, life cover, 20% staff discount, and access to discounts on healthcare and share schemes.