Retail Assistant: Customer-Focused, Training-Driven

Screwfix Direct Ltd.; Broad Green; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and ongoing develop

Job summary

Screwfix is seeking a Retail Assistant for a fixed-term contract up to 3 months. You’ll welcome customers, understand their needs, guide them to the right products, and help maintain high standards in-store. You’ll join a busy team that values great service and teamwork, with training and flexible shifts to support work life balance.

Benefits include 28 days’ annual leave (rising with service), an award-winning pension, life cover, staff discounts, and ongoing development opportunities.

Qualifications

• Excellent customer service with a positive attitude.
• Willing to learn and participate in training.
• Strong communication skills with customers and colleagues.
• No prior retail experience required, but eagerness to help customers.

Responsibilities

• Greet customers, understand needs, and guide to products.
• Assist with deliveries and stock, maintain store standards.
• Be a collaborative team member and contribute to a positive store environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Hardworking

Tools

POS systems

Stock management

Job description

Screwfix is seeking a Retail Assistant for a fixed-term contract up to 3 months. You’ll welcome customers, understand their needs, guide them to the right products, and help maintain high standards in-store. You’ll join a busy team that values great service and teamwork, with training and flexible shifts to support work life balance.

Benefits include 28 days’ annual leave (rising with service), an award-winning pension, life cover, staff discounts, and ongoing development opportunities.