Retail Assistant: Customer-First Pro with Training Benefits

Screwfix Direct Ltd.; Wolverhampton; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discounts

Healthcare discounts

Share save schemes

Training & development

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, guide them to the right products, and maintain high store standards. You’ll join a team that values friendly service, training, and a healthy work-life balance with varied shift patterns.

Typical duties include helping customers, handling deliveries, stock upkeep, and supporting teammates to deliver excellent service across our Wolverhampton area store. No prior retail experience required, just enthusiasm.

Qualifications

• You are amazing at delivering great service with a positive can-do attitude.
• You are prepared to work hard and make the most of training.
• You are a great communicator who loves helping people.
• You don't need prior retail experience to succeed.
• You are friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – welcome customers, understand needs, guide to products, make shopping easy.
• Warehouse standards – assist deliveries, maintain stock, collect orders, keep standards high.
• Part of the team – work with others, contribute to a positive store culture.

Skills

Customer service

Communication

Flexible

Reliable

Enthusiastic

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, guide them to the right products, and maintain high store standards. You’ll join a team that values friendly service, training, and a healthy work-life balance with varied shift patterns.

Typical duties include helping customers, handling deliveries, stock upkeep, and supporting teammates to deliver excellent service across our Wolverhampton area store. No prior retail experience required, just enthusiasm.