Customer-First Retail Assistant - Training & Benefits

Screwfix Direct Ltd.; East Midlands; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave incl. bank hols

Pension scheme

Life cover

20% employee discount

Job summary

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in a fast-paced store environment. You will help with stock, deliveries, and order picking, contributing to a welcoming and efficient shopping experience.

Join a busy team with funded training, a healthy work-life balance, and ongoing development opportunities across our 60,000+ product range and 900+ stores.

Qualifications

• Excellent service mindset and a can-do, no-nonsense approach.
• Prepared to work hard and take advantage of training programs.
• A great communicator who enjoys helping people.
• Open to learning and developing within retail roles.
• Friendly, flexible, reliable, and enthusiastic demeanor.

Responsibilities

• Welcome customers, understand needs, guide to products, and make shopping easy.
• Assist with deliveries, maintain stock, pick customer orders, and keep standards high.
• Work as part of a team, contribute to store pride, and have fun together.

Skills

Customer service

Communication

Team player

Willing to learn

Friendly attitude

Job description

Screwfix Direct Ltd. is hiring a Retail Assistant to welcome customers, identify needs, and guide them to the right products in a fast-paced store environment. You will help with stock, deliveries, and order picking, contributing to a welcoming and efficient shopping experience.

Join a busy team with funded training, a healthy work-life balance, and ongoing development opportunities across our 60,000+ product range and 900+ stores.