Customer-First Retail Assistant | Training & Perks

Screwfix Direct Ltd.; Westwood; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Life cover

Staff discount

Job summary

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, help them locate items, and ensure a smooth shopping experience in-store.

You'll be part of a busy team, delivering excellent service, supporting stock and contributing to a positive, friendly store environment. Training and development are provided, with shift patterns designed for work-life balance and ongoing growth opportunities.

Qualifications

• Excellent customer service and communication skills.
• Willing to learn and complete training.
• Strong team player with a positive attitude.
• Able to adapt to changing shifts.
• No prior retail experience required.

Responsibilities

• Greet customers and help them find products.
• Maintain store standards and assist with deliveries.
• Work as part of a friendly team to deliver great service.

Skills

Customer service

Communication

Teamwork

Flexible

Positive attitude

Job description

Screwfix Direct Ltd. is looking for a Retail Assistant to welcome customers, help them locate items, and ensure a smooth shopping experience in-store.

You'll be part of a busy team, delivering excellent service, supporting stock and contributing to a positive, friendly store environment. Training and development are provided, with shift patterns designed for work-life balance and ongoing growth opportunities.