Retail Assistant: Customer‑Driven Trade Counter Pro

Screwfix Direct Ltd; Middleton; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Cycle to work

Discounts on Screwfix/B&Q products

Share Plans

Mental health support

Job summary

Screwfix Direct Ltd is offering a fixed-term Retail Assistant position at Middleton Store. You will play a key role in customer service, helping shoppers, answering questions, and keeping the store running smoothly with a focus on service quality.

The role involves varied shifts and on-site work until 2027, with opportunities to grow through our training programmes. We emphasise a customer-first approach and provide excellent benefits, including a Cycle to Work Scheme, product discounts within

Responsibilities

• Greet customers and assist at the till and store floors
• Provide helpful, clear information to customers to improve their experience
• Assist with stock and store standards to support store operations

Skills

Customer service

Communication

Teamwork

Job description

Screwfix Direct Ltd is offering a fixed-term Retail Assistant position at Middleton Store. You will play a key role in customer service, helping shoppers, answering questions, and keeping the store running smoothly with a focus on service quality.

The role involves varied shifts and on-site work until 2027, with opportunities to grow through our training programmes. We emphasise a customer-first approach and provide excellent benefits, including a Cycle to Work Scheme, product discounts within