RETAIL ASSISTANT – BANSTEAD

The Cavan Bakery; Banstead; Hybrid; GBP 18,000 - 22,000; Full time

Job summary

The Cavan Bakery in Banstead is looking for a friendly Retail Assistant to help deliver excellent customer service and support daily shop operations while upholding high retail standards.

You will learn stock control, food-to-go processes and food safety while working with a supportive team, with opportunities to progress into shifts leadership or wider store roles.

Qualifications

• Experience in customer service or retail environments.
• Willingness to learn and develop new skills.
• Ability to work as part of a team.
• Strong communication and upbeat attitude.

Responsibilities

• Serve customers and provide friendly, helpful service.
• Support daily operations and maintain store standards.
• Help with stock control and order fulfilment.
• Uphold food safety and hygiene guidelines.

Skills

Customer service

Teamwork

Communication

Positive attitude

Job description

# RETAIL ASSISTANT – BANSTEADby Octavia | Sep 25, 2026**NEW SHOP OPENING SOON!****Retail Assistant – Food-to-Go / Bakery****Build Your Career With Cavan Bakery****About Cavan Bakery** Founded in 1929, Cavan Bakery is a third-generation family business built on quality, craftsmanship and community. From artisan breads and pastries to freshly prepared products, we are proud of our heritage while continuing to innovate and grow.Our values of Respect, Heritage, Innovation, Integrity, Sustainability and Excellence shape how we work and how we support our people.**Your Opportunity** As a Retail Assistant, you will play an important role in creating a positive experience for our customers and supporting the smooth running of our stores. You will be part of a friendly and supportive team, gaining valuable experience across customer service, sales, food-to-go operations and retail standards. This is an opportunity for someone who wants to develop new skills, build confidence and understand what it takes to deliver excellence in a successful food retail environment. You will gain hands-on experience in serving customers, supporting daily operations, maintaining high standards and contributing to the continued success of Cavan Bakery.**What You’ll Learn & Contribute** You will have the opportunity to: • Develop your customer service skills by creating welcoming experiences, understanding customer needs and providing excellent service every day. • Build your commercial awareness by supporting sales growth, promoting products and understanding how great service contributes to business success. • Strengthen your operational skills by learning about stock control, digital order fulfilment, food safety and maintaining high store standards.**How You’ll Make an Impact** Your contribution will help us to: • Create a positive and memorable experience for every customer • Deliver the quality and service standards that Cavan Bakery is known for • Support your team in achieving sales and operational goals • Ensure our products are presented to the highest standard • Maintain a safe, clean and welcoming environment for customers and colleagues**Your Development Journey** At Cavan Bakery, we believe every role is an opportunity to learn, grow and develop. As a Retail Assistant, you will gain experience in: • Delivering excellent customer service in a busy retail environment • Building product knowledge and confidence when supporting customers • Understanding sales, promotions and customer behaviours • Developing teamwork, communication and problem-solving skills • Learning food safety, hygiene and operational standards For those who want to progress, this role can provide a pathway into future opportunities such as Shift Leader, Retail Manager or wider roles across the business.**What You’ll Bring** We are looking for someone who: • Enjoys working with people and creating great customer experiences • Is positive, reliable and willing to learn • Takes pride in delivering high standards • Works well as part of a team • Has good communication skills and a helpful attitude • Can remain organised and calm in a busy environment**Skills & Experience** You may have experience in: • Customer service, retail, hospitality or food environments • Working as part of a team • Handling customer queries and providing support • Managing tasks accurately and maintaining attention to detailYou do not need to have everything already, we value attitude, willingness to learn and commitment to doing your best.We welcome applications from people who are motivated, curious and ready to develop.**Why Join Cavan?** ✓ A proud family business with nearly 100 years of heritage ✓ A supportive environment where people can learn and grow ✓ The opportunity to build valuable workplace skills ✓ A role where your contribution makes a real difference ✓ A workplace built on respect, integrity and excellence ✓ A business built on strong values and continuous improvement