Retail Assistant (Athlete) Full-time - 40 hrs - ICON

Nike; Greenwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading sportswear company in the United Kingdom seeks a full-time Retail Assistant. This role involves providing world-class service, assisting in training, and supporting store operations. Candidates should have previous customer service or retail experience and be effective communicators. A flexible schedule is a must, with availability for evenings and weekends. Join a supportive team with opportunities for bonuses and generous employee discounts.

Benefits

Competitive salary

Performance-based bonus

Employee discounts

Diversity and Inclusion initiatives

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator and collaborative teammate.
• Ability to apply product sales techniques.

Responsibilities

• Provide exceptional consumer service.
• Train new employees and assist retail leads.
• Support various store departments.

Skills

Customer service

Effective communication

Sales techniques

Team collaboration

Job description

What You Bring

Nike ICON is looking for the next full‑time (40 hours) Retail Assistant to join our team and provide world‑class service to the consumer.

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture.

What You Get

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance‑based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 40 HOURS PER WEEK - This role will commence in early January 2026.
• Must be available a minimum 3 nights a week 5‑9pm and be available to work both Saturday & Sunday

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!