Retail Assistant (43036)

Holland Barrett; Greater London; Presencial; GBP 16.000 - 23.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

28 days holiday

Holiday purchase scheme

Pension

Life Assurance

Employee discount

Wellbeing benefits

Descripción de la vacante

Holland & Barrett in London is seeking a Retail Assistant on a 6-month fixed-term contract working 20 hours per week. You will greet customers, help them find products for wellness goals and deliver friendly, knowledgeable service in a busy store.

You'll build product knowledge through training, support store promotions, keep displays tidy and ensure excellent operational standards while collaborating with the team to create a welcoming shopping experience.

Formación

• Excellent communication and a customer-first mindset.
• Friendly, approachable manner with a passion for wellbeing.
• Organised and able to thrive in a busy retail environment.
• Comfortable using tablets and digital tools to assist customers.

Responsabilidades

• Welcomes customers and helps them find products for wellness goals.
• Recommends products and delivers outstanding service.
• Keeps shelves stocked and merchandising on brand standards.
• Supports promotions and maintains store presentation.
• Collaborates with the team to reach store targets.
• Uses consultative approach to assess customer needs.
• Completes training to build product knowledge.

Conocimientos

Communication

Friendly & approachable

Wellbeing curiosity

Organised

Tech-savvy (tablets)

Herramientas

Tablets

POS systems

Descripción del empleo

York Road, London 6 Month Fixed-Term Contract | 20 hours per week £14.26 per hour At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors. Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What you'll be doing

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

What you'll bring

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Benefits

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary after 6 months' service).
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.

Please note that vacancies may close early if we receive a high volume of applications.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you. We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.