Retail Assistant

TN United Kingdom; Telford; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team at an established retail company where customer service is at the heart of operations. As a Retail Assistant, you will engage with customers, understand their needs, and ensure a pleasant shopping experience. This role offers excellent training programs and a supportive environment, making it ideal for those eager to learn and grow in their careers. Enjoy competitive pay, generous leave, and a range of benefits, including discounts and a strong pension scheme. If you are friendly, reliable, and enthusiastic, this opportunity is perfect for you!

Benefits

28 days of annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Positive, can-do attitude is essential for great service.
• Willingness to learn and work hard is key.

Responsibilities

• Welcome customers and guide them to the right products.
• Assist with deliveries and maintain product stock.
• Work as part of a team that takes pride in the store.

Skills

Customer Service

Communication

Teamwork

Flexibility

Education

No formal education required

Job description

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You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

What’s it like to be a Retail Assistant?

• Host – welcome customers into your store, understand their needs, guide them to the right products, and make shopping easy for them
• Warehouse standards – assist with deliveries, maintain product stock, collect customer orders, and keep standards high
• Part of the team – join a team that takes pride in their store, works together, and has fun along the way!

Qualifications

• Excellent at providing great service with a positive, can-do attitude
• Willing to work hard and make the most of our training
• A great communicator who loves helping people
• No retail experience needed; willingness to learn is key
• Friendly, flexible, reliable, honest, and enthusiastic!

What’s in it for me?

• Join a growing team full of support, opportunities, and fun!
• Competitive salary
• 28 days of annual leave (including Bank Holidays), increasing to 33 days with length of service
• Award-winning company pension scheme – up to 14% Kingfisher contribution
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development to help you reach your potential