Retail Assistant

Merlin Entertainments Group; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Nous recherchons des Assistants de Vente pour rejoindre notre équipe au London Eye, offrant une vue emblématique. Les candidats devront accueillir les clients, maintenir un magasin attrayant et fournir un excellent service, en travaillant de manière flexible pour répondre aux besoins des clients tout au long de l'année.

Benefits

Bonus mensuel basé sur les objectifs de service client

Remise de 25% dans les boutiques et restaurants

Pass Merlin Magic pour accès gratuit à nos attractions

Remise de 40% en ligne sur les produits LEGO

Qualifications

• Confiance en discutant avec des centaines de clients par jour.
• Capacité à repérer ce que les clients pourraient aimer.
• Niveau d'âge requis de 18 ans ou plus.

Responsibilities

• Accueillir les clients avec chaleur et enthousiasme.
• Maintenir le magasin bien approvisionné et en bon état.
• Proposer des produits tout en offrant un service irréprochable.
• Atteindre les objectifs quotidiens et augmenter les revenus.

Skills

Communication

Service à la clientèle

Travail d'équipe

Upselling

Job description

What you'll bring to the team

Are you ready to help guests make memories at 135 metres?

We’re on the lookout for Retail Assistants to join our vibrant team at the lastminute.com London Eye - one of the most iconic views in the world.

You’ll be the friendly face our guests meet in the shop, welcoming them in, offering helpful suggestions, and making sure they don’t leave without the perfect memento. You’ll keep the shop sparkling, the shelves full, and the energy high, because this is more than a job, it’s a chance to bring the magic of London to life!

What you’ll be doing

• Greeting guests with warmth, enthusiasm and a bit of sparkle
• Keeping our shop stocked, tidy and looking top-notch
• Suggesting must-have merchandise in a way that’s helpful, never pushy
• Answering questions and offering brilliant customer service
• Helping us smash our daily targets and boost revenue
• Working closely with the wider team
• Jumping in to help other departments when needed

We have both Full-Time and Part-Time fixed term contracts available. Our attraction is open daily so we will need you to have full flexibility as shifts will include weekends, bank holidays and school holidays.

Qualifications & Experience

• Someone who’s confident chatting to hundreds of guests a day
• A natural at spotting what guests might love and upselling with style
• Someone comfortable working to strict health and safety standards (we’ll train you)
• A team player who brings energy and positivity to every shift
• Aged 18 or over due to health and safety regulations

Benefits

• We offer an hourly rate paid fortnightly
• Monthly Bonus Scheme based on customer service targets
• 25% discount in our retail shops and restaurants
• 40% online LEGO discount
• You’ll also get your hands on a Merlin Magic Pass - giving you FREE tickets to our attractions across the GLOBE!

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email [e-mail] one of the team will get back to you as soon as possible.

Pay Range

GBP £13.49/Hr.