Retail Assistant

ESS – Defence, Energy and Government Services; Ipswich; On-site; GBP 12,000 - 17,000; Part time

Job summary

Compass Group UK&I – Defence, Government and Energy services is recruiting a Customer Services Assistant (Zero Hours) in Ipswich to help ensure smooth operations in our Defence sector on a permanent casual basis. You’ll assist customers with a friendly, efficient, personalised service and handle cash where required.

The role emphasizes great communication, reliability, and teamwork. You’ll greet customers, maintain brand standards, comply with safety rules, and support shifts described as

Qualifications

• Passion for delivering outstanding service
• Take initiative and make decisions for customers
• Excellent team player with strong communication
• Desire to succeed in the role
• Ability to work under pressure
• Demonstrate reliable timekeeping

Responsibilities

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Skills

Customer service

Cash handling

Communication

Teamwork

Timekeeping

Reliability

Initiative

Job description

We're currently recruiting a dedicated Customer Services Assistant (Zero Hours) to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our Ideal Retail Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1908/95388001/52828553/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!