Customer Service Assistant

Chartwells Independent; Helston; On-site; GBP 12,000 - 18,000; Part time

Job summary

Compass Group UK&I Defence portfolio is seeking a Customer Services Assistant on a zero-hours basis to support on-site catering operations across Defence sites. You will help prepare food, create displays, handle cash, and uphold food hygiene standards.

We value an enthusiastic, reliable team player with a patient, safety-first mindset and a passion for delivering excellent service. No prior exposure is essential, as full training and progression opportunities are provided within our Defence

Qualifications

• Enthusiastic, can-do attitude required.
• Experience delivering great customer service preferred.
• Able to work as part of a team under pressure.
• Committed to reliable, punctual performance.
• Focus on safety and hygiene in a catering environment.

Responsibilities

• Prepare food to a high standard for clients and customers.
• Create appealing food and counter displays.
• Represent Defence and maintain a positive brand image.
• Handle cash and operate the cash register.
• Comply with Food Handling & Hygiene standards.

Skills

Enthusiastic attitude

Customer service

Team player

Reliability

Timekeeping

Safety-first mindset

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.

As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95480001/52788024/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!