Customer Service Assistant

ESS – Defence, Energy and Government Services; Helston; On-site; GBP 12,000 - 17,000; Part time

Job summary

ESS – Defence, Energy and Government Services is recruiting a Customer Services Assistant - Zero Hours to support Defence operations in the UK in a permanent casual capacity. The role offers exposure to a busy catering environment with opportunities to progress within the company while working on a zero-hours basis.

You will deliver high-quality food displays, handle cash, maintain food hygiene standards, and represent Defence with professionalism and reliability.

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Excellent team player.
• Arrive equipped with a desire to succeed in your role.
• Thrive working under pressure.
• Demonstrate outstanding timekeeping and reliability.
• Have a safety-first mindset.
• Experience in a similar catering-related role is not essential.

Responsibilities

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Skills

Enthusiastic attitude

Excellent customer service

Team player

Punctual and reliable

Safety-minded

Job description

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our Ideal Customer Services Assistant Will

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95480001/52788024/WJ #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!