Retail Assistant

ESS – Defence, Energy and Government Services; Lincoln; On-site; GBP 16,000 - 22,000; Part time

Job summary

ESS – Defence, Energy and Government Services is seeking a Retail Assistant to deliver outstanding customer service on a part-time basis (30 hours per week). You will work with a dedicated team in Defence-related environments, ensuring smooth, personalised customer interactions and accurate cash handling.

The role focuses on welcoming customers, maintaining brand standards, and contributing to a high-energy, customer-centric store culture.

Qualifications

• Experience in retail or customer service preferred.
• Able to work variable shifts including weekends.
• Part-time role: 30 hours per week with week-long scheduling.

Responsibilities

• Serve customers with a seamless, personalised experience.
• Be knowledgeable about services and engage customers accordingly.
• Represent Defence and uphold a positive brand image.
• Handle cash and operate the cash register accurately.
• Comply with Health and Safety regulations.

Skills

Customer service

Cash handling

Communication

Teamwork

Time management

Tools

POS / cash register

Job description

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for Defence on a part time basis, contracted to 30 hours per week. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

As a Retail Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts.

Please note: This role is contracted to 50.2 weeks per year.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities Will Include

• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about our service and helping customers with natural, engaging service
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Health and Safety regulations

Our Ideal Retail Assistant Will

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure
• Demonstrate great timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0109/95071001/52542540/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!