Retail Assistant

TN United Kingdom; Cumbernauld; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company where you’ll be at the heart of customer service as a Retail Assistant. This role offers the chance to connect with customers, ensuring they find the right products while enjoying a supportive team environment. With excellent training programs and varied shift patterns, you’ll thrive in a fun atmosphere that promotes work-life balance. Enjoy competitive pay, generous annual leave, and a range of perks including discounts and a robust pension scheme. This is an exciting opportunity for anyone looking to build a rewarding career in retail.

Benefits

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Amazing at giving great service with a positive can-do approach.
• Willing to learn; no retail experience needed to succeed.

Responsibilities

• Welcome customers and guide them to the right products.
• Assist with deliveries and maintain product stock.
• Join a team that takes pride in their store.

Skills

Customer Service

Communication

Teamwork

Flexibility

Education

No formal education required

Job description

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You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

• Amazing at giving great service, with a positive can-do, no-nonsense approach
• Prepared to work hard and make the most of our training
• A great communicator who loves to help people
• Willing to learn, you don’t need retail experience to succeed
• Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• Excellent training and ongoing development, we’ll also help you be the best you can be.