Retail Assistant

Nisbets; Belfast City District; Hybrid; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Competitive hourly rate

Bonus (quarterly)

20 days holiday

Attendance bonus

Christmas Gift Payment

In-store training

Career development

Staff discounts

Employee assistance program

Job summary

Nisbets Belfast is hiring a part-time Retail Assistant to support daily store operations at 73-78 Royal Avenue, Belfast. You’ll deliver friendly, first-class customer service and help achieve sales KPIs in a fast-paced environment.

The role offers an hourly rate with a quarterly bonus pro rata for part-time staff, 20 days holiday (plus attendance bonus possibilities), and opportunities for training and career development within a long-standing culinary equipment specialist.

Qualifications

• Customer service experience is preferred.

Responsibilities

• Be the foundation of the store, focusing on customer experience.
• Assist customers with purchasing needs and provide advice.
• Promote store promotions and new product lines.
• Prepare quotes for large orders and manage them to completion.

Skills

Customer service

Job description

Belfast Store, 73-78 Royal Avenue, Belfast, Belfast, United Kingdom

Job Description

Posted Wednesday, 26 August 2026 at 00:00

We are currently recruiting for a Retail Assistant to work the following (Part - Time)

40 hours a week, Working 5 days between Monday - Saturday, 8 hours per day. Hourly

About The Role

Would you like to work for a business with over 40 years trading under their belt who have become a global success story? Where we really look after our colleagues’ future careers and actively encourage internal promotions; last year 1 in 5 of our roles filled were due to internal promotions.

You will contribute to the daily operations of the store. Be passionate and driven to achieve excellent store sales performance and agreed key performance indicators, whilst delivering first-class customer service. Maintain a well-presented commercial environment in line with company policies, creating a safe place for all store visitors. If you are looking for a role as a Retail Assistant, then read on and consider putting in an application, we’d love to hear from you.

What will I be doing as a Retail Sales Advisor?

• You’ll be the foundation of the store so customer focus will be your number priority offering a welcoming experience for all that enter the store
• You’ll spend time with our customers giving them support and advice on their purchasing needs
• You’ll get to know your local community and spend time contacting them to raise awareness of your store and the vast range of products we stock, always encouraging them to come and visit
• You’ll contact previous customers of the store to let them know about special promotions and new product lines
• You’ll produce quotes for large and more complex orders and track those through to completion

What can I expect working a Retail Sales Advisor at Nisbets?

• Competitive Hourly Rate
• Performance related bonus paid quarterly onto your annual salary (pro rata for part time)
• 20 days holiday plus an attendance Bonus which can mean up to 4 days additional annual leave or a cash payment.
• Christmas Gift Payment
• Ongoing training and support, in store and through our learningmanagement platform
• Excellent Opportunities for Career development, in Retail or the wider business
• Access to hundreds of high street discounts
• Staff Discount applicable to all products and up 60% on own brand products
• Employee Assist programme with access to 24-hour counselling

About Us

Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.

Here at Nisbets, we aim high and we dream big.From a one-man operation in 1983, to the UK’s market leader today – it’s always been our determination to hit whatever goal we set ourselves, no matter how big. And we’ve done it time and time again.

We’re looking for experts. Passionate, forward thinkers who obsess about our customers as much as we do. We need strivers, trailblazers and problem solvers who are as determined to grow, develop and succeed as we are.

We’re determined to take the next step. But we need your help to do it.It’s all about you.

If you’re looking for a forward-thinking business on which to leave your mark; where your work is valued; Where you’ll test your skills and then develop them further than you thought you could - Nisbets is for you.

You’ll be pushing the boundaries with us, day in day out. You’ll work in a fast-paced, ever changing environment. You’ll collaborate with a wide range of other experts around the business, bringing big ideas to life, and play a leading role in taking our journey to the next level.

We are a business with heart.From the small indie diner to the Michelin-star restaurant, Nisbets deliver the equipment they need to excel. If you join our team you’ll be working in a family-owned business that isn’t afraid to let you grow. That understands the value of innovation. And that puts our impact on the environment, our commitment to ethical trading and our determination to being a fully transparent business at the forefront of all we do.

Belfast Store, 73-78 Royal Avenue, Belfast, Belfast, United Kingdom