Retail Advisor

EE Limited; Gravesend; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

On-target commission

Online GP access

Carer’s leave

Family leave

Staff discounts (EE/BT)

Career development support

Season Ticket Travel Loan

Volunteering days

Private Healthcare & Dental

Job summary

EE Limited is seeking a Retail Advisor to join our stores in Gravesend. No prior retail experience is required; we provide comprehensive training to help you become the face of our brand, delivering energetic, empathetic service and expert guidance to customers daily.

Our stores operate seven days a week with hours aligned to trading times. You will contribute to targets, support customers, and enjoy perks like staff discounts and decent progression opportunities within a welcoming team.

Qualifications

• No prior retail experience required.
• Full training provided to become the face of the brand.

Responsibilities

• Assist customers with energy, empathy and expertise.
• Build genuine relationships and understand customer needs.
• Adapt to store trading times and store-driven shift patterns.

Skills

Calm under pressure

Quick learner

Curious

Ask questions

Customer relationship

Energy and empathy

Drive to succeed

Be yourself

Job description

Resilience isn't just a trait, it's a superpower. Whether you've navigated life's challenges, juggled family responsibilities, or thrived in tough situations, you already have the skills to succeed as a Retail Advisor. Your ability to stay calm under pressure, think on your feet, drive toward targets and build genuine relationships is exactly what we're looking for. Adaptability is key. In a world that's always changing, we need people who are curious, quick to learn, and ready to grow. If you enjoy asking questions, learning about people, and helping them find the right solutions, you'll fit right in. You don't need retail experience - just the drive to succeed and the confidence to be yourself. We'll provide all the training you need to become the face of our brand, helping customers every day with energy, empathy, and expertise. At EE, you'll find more than just a job - you'll find a team that values your resilience, supports your growth, and celebrates your success. Ready to turn your strengths into a rewarding career? This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.

Our stores operate 7 days a week, with working hours aligned to store trading times. To support our customers, we are particularly looking for candidates who can offer flexibility to work on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. We recommend checking the specific store opening and closing times when considering your availability. Shift patterns are based on store demand and can be subject to change.

What's in it for you?

• £13.66 per hour + on-target commission - rewarding your performance and drive
• 24/7 Online GP access for you and your immediate family - because your wellbeing matters
• Market-leading paid carer's leave - supporting you when your loved ones need you most
• Equal family leave - 18 weeks full pay and 8 weeks half pay for all new parents
• Massive discounts on EE & BT products - saving you hundreds every year
• Career development support - carve your own path with training and progression opportunities
• Season Ticket Travel Loan - making your commute more affordable
• Volunteering days - give back to your community with paid time off
• Optional Private Healthcare and Dental - extra peace of mind for you and your family.