Retail Account Project Manager

Acorn by Synergie; Salisbury; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

Bonus scheme

Job summary

Acorn by Synergie is recruiting for a Shop Fit Out Account Manager based near Swindon. The role manages retail projects on site, with hybrid working after probation and a salary up to £28,000 plus bonus.

You will nurture client relationships, handle pricing, final accounts, and tender documents, collaborating with internal teams and suppliers to deliver projects to high standards. This position requires strong communication, commercial judgement, and experience in retail interiors; three days

Qualifications

• Strong client account management experience in retail.
• Excellent written and verbal communication.
• Proven ability to negotiate and apply commercial judgment.
• Experience with retail interiors and display equipment.

Responsibilities

• Maintain and develop strong client relationships.
• Ensure professional dialogue with clients and partners.
• Maximise client opportunities including pricing and settlements.
• Monitor accuracy of client pricing documents.
• Review project elements and final accounts.
• Audit new business estimates for competitiveness.
• Collaborate with internal teams and suppliers to ensure project success.
• Support tendering and pricing documents.
• Liaise on commercial position with clients.
• Manage assigned projects to high standards.
• Oversee prototype development and client expectations.
• Monitor quotations against drawings and schedules.
• Maintain stock levels for efficiency.
• Agree final accounts with stakeholders.
• Produce weekly reports on quotations and final accounts.
• Report on targets and activity effectiveness.
• Audit new business estimates for competitiveness.
• Monitor pricing rates for viability.
• Maintain effective communication across role.
• Update business sales forecast monthly.
• Comply with company protocols and standards.

Skills

Client relationship management

Communication

Negotiation

Commercial judgement

Education

Qualification or experience in client account management

Job description

Job Description

Retail Account Project Manager

Swindon area | Up to £28,000 plus bonus | 8.30am-5.30pm | Monday-Friday | Permanent three days from home after probation two office based

Introduction

Acorn by Synergie is recruiting for a Shop Fit Out Account Manager for a forward-thinking retail fit-out company. Applicants must have a background in shop fit out managing retail projects onsite.

Key Duties

• Maintain and develop strong relationships with new and existing clients and client-appointed partners.

• Ensure professional dialogue with clients and partners to a high standard expected of a client-facing role.

• Maximise client opportunities including managing enquiries, key cost documents and settling financial accounts within agreed timescales.

• Monitor and ensure accuracy of all client pricing documents.

• Review client templates to ensure all project elements are captured and priced correctly.

• Review and produce project final accounts and negotiate where necessary.

• Audit all new business estimating relating to assigned client accounts.

• Apply commercial judgement to ensure estimates, quotes and tenders secure new business.

• Work collaboratively with internal teams and suppliers to ensure project success.

• Support account tendering and produce successful tender documents and pricing.

• Liaise with clients and business partners on commercial position.

• Manage all assigned client projects to the highest standards.

• Oversee prototype development and manage client expectations.

• Monitor project quotations for accuracy against drawings and schedules.

• Manage stock levels to ensure efficiency and commercial performance.

• Agree final accounts with clients, subcontractors and suppliers.

• Produce accurate weekly reports on project quotation and final account status.

• Improve cost of sale and maintain margins within subcontract and labour categories.

• Report on targets and effectiveness of activity.

• Audit new business estimates for commercial competitiveness.

• Monitor pricing rates to ensure commercial viability.

• Maintain effective communication across all areas of the role.

• Establish tactical and strategic needs within the scope of the role.

• Update business sales forecast documents monthly.

• Comply with company protocols, standards and ethos.

Requirements

• Strong evidence of managing retail shop fit out projects.

• Strong liaison and relationship management skills.

• High standard of written and verbal communication.

• Ability to apply sound commercial judgement and negotiation skills.

• Recognised qualification or suitable experience in client account management.

• Experience within retail interiors and display equipment managing key retail clients.

• Ability to interpret drawings, schedules, bills of material, quantity analysis and client control documents.

• Understanding of working methods within various tendering processes.

What We Offer

• Up to £28,000 salary plus bonus.

• Hybrid working (three days from home, two office based) after probation