Restaurant Waiter/Waitress

Hippodrome Casino Limited (trading as The Hippodrome Casino); Greater London; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Hospitality tronc inclusion

Restaurant discounts

Tickets discount for events

Enhanced maternity & paternity pay

Employee wellbeing support

Retail and leisure discounts

Season ticket loans

Cycle to Work scheme

Excellent foreign exchange rates

Life assurance

Company pension

Job summary

Heliot Steak House in London is seeking enthusiastic and professional waiting staff to join our team. You’ll deliver exceptional service in a fast-paced, high-profile environment with views over the main gaming floor.

You’ll take orders, serve dishes and beverages, and work closely with the kitchen to ensure a memorable guest experience. Flexibility to work evenings and weekends is required.

Qualifications

• Previous experience in a premium restaurant or hospitality setting.
• A passion for food, wine, and guest service.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and as part of a team.
• Flexibility to work evenings and weekends.

Responsibilities

• Provide attentive and knowledgeable service to all guests.
• Take food and drink orders accurately and efficiently.
• Deliver dishes and beverages with confidence and flair.
• Maintain cleanliness and presentation of the dining area.
• Work closely with kitchen to ensure smooth service.

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Flexibility

Job description

The Heliot Steak House is one of London's most exciting dining destinations. Known for its award-winning USDA prime steaks, bold flavours, and glamorous setting overlooking the main gaming floor, Heliot offers guests a unique blend of fine dining and vibrant entertainment.
We are looking for enthusiastic and professional waiting staff to join our team. You’ll be delivering exceptional service in a fast-paced, high-profile environment, ensuring every guest enjoys a memorable dining experience.

Key Responsibilities:

• Provide attentive and knowledgeable service to all guests.
• Take food and drink orders accurately and efficiently.
• Deliver dishes and beverages with confidence and flair.
• Maintain cleanliness and presentation of the dining area.
• Work closely with kitchen to ensure smooth service.

What We’re Looking For:

• Previous experience in a premium restaurant or hospitality setting.
• A passion for food, wine, and guest service.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and as part of a team.
• Flexibility to work evenings and weekends.

What We Offer:

• Inclusion in the hospitality tronc.
• 50% discount in the Hippodrome Casino's restaurants & bars.
• 30% off Magic Mike Live tickets for friends and family.
• Enhanced maternity & paternity pay.
• Mental health and wellbeing support through our Employee Assistance Programme.
• Access to discounts for many retailers, leisure, food and entertainment establishments.
• Season ticket loans.
• Salary exchange Cycle to Work & Tusker electric vehicle schemes.
• Excellent foreign exchange rates.
• Life assurance.
• Company pension.