Restaurant Team Member

Shepherd Neame; Maidstone; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

Competitive hourly pay

Share of tips

Early wage withdrawal scheme

25% discount on food & drink at pubs

25% discount on overnight stays

Up to 40% off shop purchases

Exclusive discounts via Sheps Hut

Workplace Mental Health Platform

Company pension plan

Career development opportunities

Flexible working hours

Job summary

Shepherd Neame is seeking a part-time Restaurant Team Member at The Fish on the Green near Maidstone in Kent. You will greet guests, take orders, and serve food and drinks to create a warm, welcoming atmosphere. Full training is provided if you’re new to hospitality.

Join a venue with a strong heritage and a focus on guest experience, hygiene, and teamwork. Competitive hourly pay with tips, and staff discounts are among the benefits offered.

Qualifications

• No prior hospitality experience required; training provided.
• Strong customer service orientation.
• Willingness to work flexible hours.

Responsibilities

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

Skills

Customer service

Hospitality

Teamwork

Communication

Attention to detail

Job description

Employment type: Part Time
Contract: Permanent
Salary: To be discussed at venue per hour

Restaurant Team Member – Serve Up Great Experiences with Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Restaurant Team Member, you’ll play a key role in creating a warm, welcoming atmosphere and delivering exceptional service to every guest. From greeting customers to serving delicious food and drinks, you’ll help make every visit memorable.

No experience? No problem! If you have the right attitude and passion for hospitality, we’ll give you all the training and support you need.

Where You’ll Be Working

The Fish on the Green is situated on Bearsted Green, a picturesque village near Maidstone in Kent. It is a converted stable block, which has now been completely renovated and is one of Kent’s best seafood restaurants, listed in the Michelin Guide and the proud holder of two AA Rosettes.

What You’ll Do

• Welcome guests with warmth and ensure they feel valued throughout their visit.
• Take orders accurately and serve food and drinks promptly.
• Maintain a clean, organised dining area and uphold hygiene standards.
• Work closely with the kitchen and bar teams to ensure smooth service.
• Handle customer queries and resolve issues professionally.
• Contribute ideas to improve the guest experience.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a great team member:

• Sheps Spirit – you inspire confidence and keep morale high.
• Working Together – you enjoy developing others and working collaboratively.
• Authenticity – you take ownership and pride in delivering results.
• Pride and Passion – you go the extra mile to make guests feel valued.

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity; values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the restaurant?