Bar Team Member

Shepherd Neame; Carshalton; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Tips sharing

Early wage access

Food & drink discount

Hotel discount

Shop discount

Brand discounts

Mental health platform

Pension plan

Career development

Flexible hours

Job summary

Shepherd Neame in Carshalton is seeking a Bar Team Member to deliver warm, welcoming service and high-quality hospitality. You will greet guests, take orders, and serve drinks and food with efficiency and a smile.

No experience is required as training is provided, and you’ll be supported by a friendly team in a traditional pub setting. Join Britain’s oldest brewer and enjoy early wage access, staff discounts, and development opportunities within our pubs, brewery, and support office.

Qualifications

• Hospitality mindset required.
• Strong customer service skills.
• Ability to work well in a team.
• Maintains a positive attitude during busy periods.

Responsibilities

• Greet guests warmly and provide great service.
• Engage with customers and anticipate their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and stocked.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold brand standards and contribute to the pub’s success.

Skills

Hospitality mindset

Customer service

Teamwork

Positive attitude

Job description

Employment type: Full Time
Contract: Permanent
Salary: Up to £12.80 per hour

Bar Team Member – Join Britain’s Oldest Brewer!

At Shepherd Neame, we know that first impressions count. As a Bar Team Member, you’ll play a vital role in creating memorable experiences – greeting every guest with a warm welcome and delivering great service at every opportunity.

No experience? No problem! If you have the right attitude, we’ll give you all the training you need. Bring your enthusiasm and people skills – we’ll teach you the rest.

Where You’ll Be Working

Dating back to 1860, the Windsor Castle is a traditional pub where a warm welcome is guaranteed. Just a short walk from Carshalton High Street, it boasts a spacious bar and restaurant, with a delicious menu of home-cooked traditional pub classics and light bites on offer.

What You’ll Do

• Welcome every guest with warmth and genuine hospitality.
• Create a positive atmosphere by engaging with customers and anticipating their needs.
• Serve drinks and food promptly and professionally.
• Keep the bar area clean, tidy, and well-stocked throughout your shift.
• Work as part of a supportive team to deliver exceptional experiences.
• Uphold our standards and contribute to the pub’s success.

What’s In It For You?

• Competitive hourly pay plus a share of tips
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight stays at Managed House Hotels
• Up to 40% off select purchases from our Visitor Centre Shop in Faversham
• Exclusive discounts via Sheps Hut on hundreds of high street brands
• Access to a Workplace Mental Health Platform
• Company pension plan
• Career development opportunities across our pubs, Brewery, and Support Office
• Flexible working hours to suit your lifestyle

What You’ll Need

We’re looking for behaviours that make a difference:

• Sheps Spirit – you bring enthusiasm and a can-do attitude to every shift.
• Working Together – you enjoy working with others and support your colleagues.
• Pride & Passion – you take pride in doing things well and keeping standards high to ensure people feel welcome and valued.
• Authenticity – you stay calm and focused when things get busy

Why Shepherd Neame?

Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity - values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.

Ready to bring your personality and passion to the bar?