Restaurant Team Member

Tim Hortons UK & Ireland Ltd.; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic Restaurant Team Members to join their expanding team in Belfast. This role offers the chance to create exceptional guest experiences while working in a vibrant, fast-paced environment. Ideal candidates will possess a passion for customer service and the ability to work collaboratively with others. With opportunities for career growth and a focus on delivering quality service, this position is perfect for those looking to make a difference in the hospitality sector. If you thrive in dynamic settings and enjoy engaging with customers, this could be the perfect opportunity for you.

Qualifications

• Previous customer service experience in fast-paced settings.
• Ability to work various hours including early mornings and weekends.

Responsibilities

• Welcoming customers warmly and providing fast, friendly service.
• Ensuring food safety and cleanliness standards are met.
• Maintaining operational areas to meet customer expectations.

Skills

Customer Service

Communication Skills

Teamwork

Flexibility

Education

High School Diploma

Job description

Join to apply for the Restaurant Team Member role at Tim Hortons UK & Ireland Ltd.

Location: Belfast - Fountain Street (BT1 5EX)

Salary: Hourly paid

Job Type: Full-time & Part Time available

Want to change up your career and join a company where there’s never a dull moment? Where you can work with like-minded people delivering a unique product to the UK market with true Canadian hospitality?

Tim Hortons is expanding across the UK and we need brilliant people like you to help us. Tim Hortons is a part of Canada's fabric with over 5,000 quick service restaurants worldwide, serving over 2 billion cups of freshly brewed coffee. We have an ever-growing presence in the UK, with exciting plans to open hundreds of restaurants over the next 10 years.

We prioritize our customers and are looking for outgoing Restaurant Team Members to join us on a permanent basis. In return, you will be rewarded with an hourly rate in line with the National Minimum Wage and opportunities for career growth.

As a Restaurant Team Member, you will create exceptional guest experiences, from welcoming customers with a smile to producing bakery items loved by our guests. Your energy, passion for service, and teamwork will make you a top performer in this fast-paced environment.

Ideal candidates are positive team players with previous customer service experience in dynamic, fast-paced settings. Excellent communication skills, a focus on customer satisfaction, and flexibility to work various hours (including early mornings, evenings, and weekends) are essential.

If you have a passion for customer service, love coffee, and enjoy creating great experiences, we would love to hear from you!

Your Key Responsibilities as a Restaurant Team Member Include:

• Welcoming customers warmly and genuinely
• Providing fast, friendly, and accurate service
• Resolving simple customer inquiries and referring complex issues to a manager
• Ensuring food safety and cleanliness standards are met
• Conducting temperature checks and recording results
• Completing cleaning schedules regularly
• Maintaining quality, speed, cleanliness, and sanitation standards
• Following performance standards and shift manager instructions
• Contributing to the restaurant's goals and targets
• Maintaining operational and kitchen areas to meet customer expectations
• Reporting work-related incidents promptly
• Following safety procedures and wearing PPE when required

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants