Restaurant Team Leader

TN United Kingdom; Maidstone; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established industry player is seeking a part-time Restaurant Team Leader to join their vibrant team. This role is perfect for someone with a passion for hospitality and a knack for leading teams in a fast-paced environment. You will be an ambassador for the brand, ensuring customers receive top-notch service while also having the opportunity to grow within the organization. With a unique riverside location and a commitment to inclusivity, this position offers a fantastic chance to carve out a rewarding career in the hospitality sector. Join a team that values enthusiasm and teamwork, and make your mark in a historic and dynamic company.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

25% discount on hotel bookings

Up to 40% discount at Visitor Centre Shop

Mental Health Platform access

Company pension plan

Opportunities for development

Qualifications

• Experience leading a team in a fast-paced environment is preferred.
• Enthusiasm and willingness to learn are essential qualities.

Responsibilities

• Support management and undertake duty manager shifts.
• Lead and develop the team to deliver excellent service.

Skills

Team Leadership

Customer Service

Enthusiasm

Communication

Job description

Shepherd Neame is on the lookout for a part-time Restaurant Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast-paced customer-focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

The Boathouse boasts a unique location on the River Medway, just a few minutes from the quaint village of Yalding near Maidstone. Its rural contemporary waterside restaurant and al fresco dining area offer the perfect destination for everything from a quick bite to eat to family dining, working lunches, and private parties.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities, and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHAT'S IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?
Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion, or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.