Restaurant Team Leader

Shepherd Neame; Ashford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A historic brewery in the UK is seeking a dynamic Restaurant Team Leader for their location in Ashford. This role is integral to supporting management and leading a dedicated team to ensure exceptional customer experiences. Ideal candidates will possess a passion for hospitality and the ability to motivate others, although previous experience is not mandatory. Competitive pay, benefits, and opportunities for career growth are offered.

Benefits

Competitive hourly pay rate

Share of tips

Early wage withdrawal scheme

25% discount on food and drink

Company pension plan

Flexible working hours

Qualifications

• Experience leading a team in a customer-focused setting is preferred but not required.
• Must be energetic and enthusiastic about the hospitality industry.

Responsibilities

• Support the management team and undertake duty manager shifts.
• Lead and develop the team to deliver excellent service.
• Act as an ambassador for the Shepherd Neame brand.

Skills

Leadership skills

Customer service orientation

Team development

Job description

Shepherd Neame is on the lookout for a Restaurant Team Leader with bundles of energy and enthusiasm to join us, so if you have experience of leading a team in a fast‑paced customer focused environment and you are looking to carve out your career in the hospitality industry; this may be just the job for you.

The Old Mill in Kennington, Ashford is a cosy country pub located on Canterbury Road, overlooking Dukes Spring, a tributary of the Great Stour River. Dating back to the early 19th century, the Old Mill is a Grade II listed building, taking its name from the nearby Kennington Mill, little of which now remains, having previously been known as the Golden Ball.

At Shepherd Neame we know that first impressions count, so as an ambassador for our brand, this role will see you supporting the management team, undertaking duty manager shifts and responsibilities and you will lead and develop our team to deliver an excellent level of service to our customers at every opportunity.

If you haven’t got any previous hospitality experience please do not worry, so long as that you possess some of the qualities outlined below, we can train you and teach you everything else that you will need to know.

WHATS IN IT FOR YOU?

• Competitive hourly pay rate
• A share of tips in addition to your hourly pay
• Early wage withdrawal scheme
• 25% discount on food and drink at Shepherd Neame Managed Houses
• 25% discount on overnight Managed House Hotel bookings
• Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
• Sheps Hut discounts and special offers hub on 100's of high street shops and services
• Access to a Workplace Mental Health Platform
• Company pension plan
• The opportunity to develop & move within our pubs, the Brewery & Support Office
• Flexible working hours

Shepherd Neame may be Britain’s oldest brewer but our approach is anything but old‑fashioned. We are an authentic, independent business, yet flexible and agile, and that has enabled us to survive and thrive based on the following Sheps Skills:

• Working Together
• Pride and Passion
• Authenticity
• Sheps Spirit

WHO ARE WE?

Britain’s oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award‑winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited this role we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.