Restaurant Supervisor — Lead Service & Team Training

Beannchor Group; Belfast City District; Hybrid; GBP 22,000 - 29,000; Full time

Benefits offered by this job

29 days holiday pro rata

Staff discounts at venues

Training & NVQs

Company events

Job summary

Beannchor Group is seeking a customer-focused Yardbird Restaurant Supervisor in Belfast to oversee daily restaurant operations, host and support staff, and ensure high service standards. You will train new staff, maintain cleanliness, manage customer complaints, and enforce health and safety practices in a fast-paced setting.

The role requires leadership, clear communication, and the ability to juggle multiple priorities across shifts, including evenings and weekends.

Qualifications

• 2 years’ experience in a similar busy restaurant (table service).
• Strong leadership and team management skills required.
• Excellent communication, problem-solving and conflict resolution abilities.
• Ability to work in a fast-paced environment and prioritise multiple tasks.

Responsibilities

• Overseeing day-to-day service operations of the restaurant on shift.
• Hosting and waitressing shifts.
• Training and induction of new staff.
• Overseeing cleanliness and reporting maintenance concerns.
• Resolving complaints and ensuring customer satisfaction.
• Enforcing health and safety practices including sanitation and food hygiene.
• Ensuring consistent quality standards during service.
• Overseeing opening and closing of the premises, including set-up and clean down.

Skills

Leadership

Team management

Communication

Problem-solving

Conflict resolution

Prioritization

Fast-paced work

Job description

Beannchor Group is seeking a customer-focused Yardbird Restaurant Supervisor in Belfast to oversee daily restaurant operations, host and support staff, and ensure high service standards. You will train new staff, maintain cleanliness, manage customer complaints, and enforce health and safety practices in a fast-paced setting.

The role requires leadership, clear communication, and the ability to juggle multiple priorities across shifts, including evenings and weekends.