Restaurant Supervisor - Lead Multi-Venue Dining by Ullswater

Another-Place-the-Lake; Penrith; Vor Ort; GBP 25.000 - 32.000; Vollzeit

Benefits dieser Stelle

Monthly tips

Free paddleboard hire

Discounted meals

Free team parking

Team bus service

Zusammenfassung

Another Place, The Lake invites a Restaurant Supervisor to support the Food & Beverage Manager across three restaurants: Rampsbeck, The Living Space and The Glasshouse. This full-time role offers a hands-on leadership position in a stunning Lake District setting, with a focus on guest experience and team development.

You'll alternate locations, deputise for the Restaurant Manager, train a large team, handle guest feedback with composure and help maintain safety and service standards.

Qualifikationen

• Previous supervisory experience.
• Friendly and outgoing personality.
• Natural decision maker with a focus on memorable guest moments.
• Well-rounded knowledge of food and drink.
• Strong customer service ethos with attention to detail.
• Ability to work effectively within a team.
• High attention to detail and accuracy.
• Passion for delivering excellent service.

Aufgaben

• Welcoming guests in a warm, friendly, timely and relaxed yet professional manner.
• Responsible for the smooth running of our restaurants, alternating between locations as needed.
• Deputising for our Restaurant Manager, when required.
• Working with the Head Chef and Restaurant Manager to optimise all aspects of our food service.
• Assisting in the ongoing training, development and performance management of a large team.
• Managing guest complaints, requests and enquiries in a relaxed yet professional manner.
• Approaching guest complaints, requests and enquiries, in a relaxed yet professional manner.
• Helping to create a safe environment for both staff and guests, whilst adhering to the company's health and safety policy and procedures.

Kenntnisse

Friendly personality

Supervisory experience

Decision making

Food & drink knowledge

Customer service

Team management

Attention to detail

Calm under pressure

Jobbeschreibung

Another Place, The Lake invites a Restaurant Supervisor to support the Food & Beverage Manager across three restaurants: Rampsbeck, The Living Space and The Glasshouse. This full-time role offers a hands-on leadership position in a stunning Lake District setting, with a focus on guest experience and team development.

You'll alternate locations, deputise for the Restaurant Manager, train a large team, handle guest feedback with composure and help maintain safety and service standards.