Restaurant Supervisor

Prezzo; Hatfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team at an award-winning Italian dining group as a Restaurant Supervisor! This role offers the chance to elevate your career in a fast-paced environment, where your leadership and communication skills will shine. You will play a key role in ensuring every customer leaves happy and eager to return. With a strong focus on teamwork and genuine connections, this position is perfect for those passionate about delivering exceptional dining experiences. Enjoy fantastic perks, including discounts and early wage access, while being part of a company that values mental health and well-being.

Benefits

50% off Food and Drink

Free Meal on shift

TasteCard Discounts

Prezzo Perks Discounts

Access to Apprenticeships

Wagestream - Early Wage Access

Employee Assistance Programme

Eye Test

Voluntary Dental Cover

Free Mortgage Advice

Qualifications

• Passionate about Italian dining and customer service.
• Experience in a supervisory role is desirable.

Responsibilities

• Lead the team to ensure excellent customer experiences.
• Support managers and help train staff for career growth.

Skills

Leadership Skills

Communication Skills

Ability to Work in Fast-Paced Environment

Customer Service

Job description

£11.84 per hour plus tronc (shared tips on site)

Here at Prezzo, we celebrate the joy of Italian dining; this starts in the kitchen and ends with the service. Every customer should leave wanting to return. That’s why we’re looking for a passionate Restaurant Supervisor to join us at Prezzo to help us continue offering our best possible dining experience.

The Role:

We are looking for a new Restaurant Supervisor to join our Prezzo Family, who is looking to take their career to the next level (become one of our managers!) This is the ideal opportunity for a passionate and experienced person with a strong waiting staff background to elevate your career, or for an existing Restaurant Supervisor to join the best Italian premium casual dining group in the UK!

As a Prezzo Restaurant Supervisor you will:

• Have natural leadership skills and the desire to learn and grow!
• Be a strong communicator and have the willingness to take the lead when our managers may not be present.
• Be able to work in a fast-paced environment.
• Have a desire to grow your skills and career to become a Prezzo Assistant Manager; We want to offer you a career with us!
• Play a crucial role in helping us achieve our mission of becoming the UK’s favourite Italian dining experience.
• Ensure every customer leaves happy, wanting to return. We take #Pride in everything we do (this is a core Prezzo value!)

Our ‘Deal’; What’s in it for you?

• 50% off Food and Drink at Prezzo, for you and 11 of your family/friends
• Free Meal on shift
• TasteCard - Free discounts at branded Restaurants Nationwide
• Prezzo Perks Discounts - Prezzo's own discounts App, numerous free discounts on High Street Brands, Leisure Venues, SuperMarkets, Gyms, online and at the locations.
• 5 Family and Friends get 25% off Food & Drink
• Access to Apprenticeships
• Wagestream - access to your wages early
• Employee Assistance Programme + GP Appointment Helpline
• Eye Test
• Voluntary Bupa Dental Cover
• Voluntary UNUM Critical Illness Cover
• Voluntary Simply Health Cash Plan
• ISA Investment plans with Cushon
• Free Mortgage Advice with Charles Cameron
• More People Like You Recruitment Incentive Scheme

Where is our Restaurant?
Based in the Galleria Outlet, the Prezzo Hatfield is well located for shopping or visiting the cinema. Natural light floods the restaurant making for an airy environment, the perfect setting to enjoy special occasions. An al fresco scene sits in front of the restaurant for those wishing to take in the atmosphere of the Galleria.

Our Values:

• One Team… working together, with a common purpose, to achieve our goals.
• Genuine Connection… building genuine relationships, where nothing is too much trouble.
• Drive to Succeed… being bold enough to do the right thing, even when it’s hard, to help improve and grow.
• Pride… making memorable moments by caring about everything we do, so everyone leaves wanting to return.

Our Awards
We're proud to be an award-winning hospitality employer, having been awarded:

• 'Excellence in HR Technology' at the HR in Hospitality Awards
• 'Best use of Benefits Technology' at the Employee Benefits Awards
• 'Fair Employment' at the Youth Friendly Employer Awards
• 'Environmental Best Practice' at the International Green Apple Awards
• 'Best Pizza Restaurant – Chain' at the PAPA Industry Awards

We have also been nominated for:

• ‘Best Mental Health Strategy’ at the Employee Benefits Awards
• ‘Recycling excellence’ and ‘Partnership excellence’ at the National Recycling Forum

We also have a big focus on mental health and wellbeing, and we’re proud to have been accredited with the Foundation Level ‘London Health Workplace Award’.

Apply Now!
At Prezzo, we want to create a genuinely inclusive workplace, where we embrace the differences of all our colleagues and celebrate diversity. We love to see applications from under-represented groups and welcome applications from individuals, regardless of their background.