Restaurant Supervisor

Smokin Hot; Coventry; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Collaborative team environment

Job summary

Smokin’ Hot Buffet & Grill in Coventry is seeking an experienced Restaurant Supervisor to lead our front-of-house team and deliver outstanding guest service. You will oversee daily operations, manage staff, handle reservations and seating, and coordinate with the kitchen to ensure smooth service while maintaining high standards of cleanliness and safety.

Join a collaborative team with opportunities for career growth and a competitive compensation package.

Qualifications

• Previous experience as a Restaurant Supervisor or similar role.
• Strong leadership and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Supervise front-of-house staff including servers and hosts.
• Ensure customer service standards and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating and service flow.
• Oversee dining area cleanliness and organization.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen for order accuracy and timely service.
• Ensure health and safety compliance.

Skills

Leadership

Customer service

Staff training

Communication

Team motivation

Inventory control

Job description

At Smokin’ Hot Buffet & Grill, we’re not just serving meals; we’re crafting unforgettable dining experiences. Located in the heart of Coventry, we’ve redefined the buffet concept by blending global flavours with a unique twist. Our signature World Grill offers sizzling delights like Peri Peri Chicken, Chicken Malai Tikka, Jerk Chicken Wings, and more, served fresh and hot at your table.

About the Role

We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.

Key Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Key Requirements

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Competitive salary and benefits.
• Opportunities for career growth and advancement.
• A collaborative and supportive team environment.