Restaurant Supervisor

Harri.com; Coventry; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career growth opportunities

Collaborative team environment

Job summary

Smokin' Hot Buffet & Grill in Coventry is seeking an experienced Restaurant Supervisor to lead our front-of-house team and ensure an outstanding dining experience for guests. You will oversee daily operations, manage staff, and coordinate with kitchen to ensure timely service while maintaining high health and safety standards.

This role requires strong leadership and excellent customer service skills. Competitive salary and benefits await, with opportunities for career growth in a collaborative,

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.

Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Skills

Leadership

Communication

Customer service

Team management

Job description

At Smokin' Hot Buffet & Grill, we're not just serving meals; we're crafting unforgettable dining experiences. Located in the heart of Coventry, we've redefined the buffet concept by blending global flavours with a unique twist. Our signature World Grill offers sizzling delights like Peri Peri Chicken, Chicken Malai Tikka, Jerk Chicken Wings, and more, served fresh and hot at your table.

About the Role

We are looking for an experienced Restaurant Supervisor to lead our front-of-house team and ensure excellent customer service. You will oversee daily operations, manage staff, and ensure a smooth dining experience for guests.

Key Responsibilities

• Supervise front-of-house staff, including servers and hosts.
• Ensure customer service standards are met and handle guest inquiries or complaints.
• Train, motivate, and evaluate staff performance.
• Manage reservations, seating arrangements, and service flow.
• Oversee cleanliness and organization of dining areas.
• Assist in inventory management and ordering supplies.
• Coordinate with kitchen staff to ensure order accuracy and timely service.
• Ensure compliance with health, safety, and hygiene regulations.

Key Requirements

• Previous experience as a Restaurant Supervisor or in a similar role.
• Strong leadership, communication, and customer service skills.
• Ability to manage and motivate a team.
• Knowledge of restaurant operations and inventory control.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• Competitive salary and benefits.
• Opportunities for career growth and advancement.
• A collaborative and supportive team environment.

If you're ready to join our team and help deliver an outstanding dining experience,

Compensation: Competitive salary