Restaurant Ops Leader: Drive Profit & Exceptional Service

NANDO'S LIMITED

Exeter

On-site

GBP 32,000 - 39,000

Full time

7 days ago
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Benefits offered by this job

Free PERi-PERi
Nandoca discount
Discount platform
Growth programs
Training plan
Wellbeing support
Sabbatical
Travel experiences
Referral bonus
Bonus scheme
Pension scheme
Fun shifts

Job summary

Nando’s Limited is seeking an Assistant General Manager to work alongside the Patrão, leading Nandocas and delivering great results while maintaining compliance and safety standards.

You will motivate your team on every shift, drive performance and growth, and ensure an outstanding customer experience across Eat-in, Collect and Delivery.

Join a culture that values development, teamwork, and delivering the best PERi-PERi service to every guest.

Qualifications

  • Experience leading teams and managing shifts in a fast-paced restaurant.
  • Ability to use data and performance trends to drive sales and profitability.
  • Strong customer service orientation and problem-solving.

Responsibilities

  • Lead restaurant management team alongside Patrão to deliver results.
  • Motivate and energize the team on every shift and provide exceptional service.
  • Use data and insights to grow profitability and ensure peak performance.
  • Recruit, develop, and nurture talent to build a strong team.
  • Own the customer journey across Eat-in, Collect and Delivery to meet Nando’s standards.
  • Support compliance and safety standards across the restaurant.

Skills

Team leadership
People management
Customer experience
Data insights
Budgeting & forecasting
Performance coaching
Growth mindset

Job description

Nando’s Limited is seeking an Assistant General Manager to work alongside the Patrão, leading Nandocas and delivering great results while maintaining compliance and safety standards.

You will motivate your team on every shift, drive performance and growth, and ensure an outstanding customer experience across Eat-in, Collect and Delivery.

Join a culture that values development, teamwork, and delivering the best PERi-PERi service to every guest.

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