Restaurant Ops Leader - Drive Performance & Team Growth

Iceking Restaurants; Epsom and Ewell; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

Quarterly BONUS

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to support the team, take charge of the day-to-day, and help hit performance goals while ensuring the guest experience stays exceptional.

You will own the operations, atmosphere, and guest journey, lead by example, train and coach your crew, manage rosters and stock, and make every shift count by delivering consistent service that makes guests feel welcome.

Qualifications

• Lead by example; manage teams and bring out the best in others.
• Build and coach a high-performing team that goes beyond standards.
• Own KPIs, drive performance, and ensure shifts meet targets.
• Oversee admin tasks, rosters, stock, and smooth operations.
• Create memorable guest moments that turn first-time visitors into regulars.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Job description

KFC in the United Kingdom is seeking an Assistant Restaurant General Manager to support the team, take charge of the day-to-day, and help hit performance goals while ensuring the guest experience stays exceptional.

You will own the operations, atmosphere, and guest journey, lead by example, train and coach your crew, manage rosters and stock, and make every shift count by delivering consistent service that makes guests feel welcome.