Restaurant Ops Lead — Front of House, Flexible Schedule

Government Of Jersey; Jersey Marine; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Staff Discount 20%

28 Days Holiday

Job summary

Government Of Jersey is seeking a responsible manager to lead Front of House operations, delivering operational excellence, financial performance, compliance and a positive customer and employee experience. The role leads all Front of House while ensuring alignment with government standards.

Duties include recruitment, payroll, staff scheduling, performance, food safety, auditing and safety regulations. It also focuses on customer service, resolving feedback online and managing costs, stock and

Qualifications

• 5 years residency required.
• Five days a week, no Sundays (except near Christmas).
• Experience in payroll, scheduling, audits, and safety compliance.

Responsibilities

• Lead Front of House operations to deliver service standards.
• Recruitment and payroll processing.
• Manage staff scheduling and performance.
• Ensure good food handling, safety and hygiene.
• Audit compliance with health and safety policies.
• Respond to customer feedback and resolve complaints online.
• Control costs, manage stock, minimise waste and maintain equipment.
• Coordinate marketing and promotions.

Skills

Staff Management

Payroll

Staff Scheduling

Customer Service

Food Safety

Auditing

Health & Safety

Job description

Government Of Jersey is seeking a responsible manager to lead Front of House operations, delivering operational excellence, financial performance, compliance and a positive customer and employee experience. The role leads all Front of House while ensuring alignment with government standards.

Duties include recruitment, payroll, staff scheduling, performance, food safety, auditing and safety regulations. It also focuses on customer service, resolving feedback online and managing costs, stock and