Guest Experience Specialist — Training & Night Shifts

Government Of Jersey; Jersey Marine; Presencial; GBP 18.000 - 24.000; Jornada completa

Descripción de la vacante

Government Of Jersey is seeking a Guest Experience Coordinator to deliver outstanding customer service and ensure guests enjoy a welcoming and memorable stay. Responsibilities include handling reservations and enquiries, check-ins/check-outs, processing payments, supporting sales opportunities, maintaining guest safety, and completing administrative tasks accurately.

The role requires flexibility to work shifts, including occasional night cover, with full training and a supportive team

Formación

• previous hospitality experience
• excellent communication skills
• strong attention to detail
• the ability to work independently and as part of a team

Responsabilidades

• handling reservations and enquiries
• check-in/check-outs
• processing payments
• supporting sales opportunities
• maintaining guest safety
• completing administrative tasks accurately

Conocimientos

Hospitality experience

Excellent communication

Attention to detail

Team player

Descripción del empleo

Government Of Jersey is seeking a Guest Experience Coordinator to deliver outstanding customer service and ensure guests enjoy a welcoming and memorable stay. Responsibilities include handling reservations and enquiries, check-ins/check-outs, processing payments, supporting sales opportunities, maintaining guest safety, and completing administrative tasks accurately.

The role requires flexibility to work shifts, including occasional night cover, with full training and a supportive team