F&B Operations & Guest Experience Lead

Government Of Jersey

Jersey Marine

Presencial

GBP 45.000 - 65.000

Jornada completa

Hace 3 días

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Descripción de la vacante

Government Of Jersey is seeking a Food & Beverage Manager to ensure the smooth running of the F&B department on site and to deliver a positive guest experience. The role focuses on proactive service, timely responses to enquiries and achieving departmental targets within the hotel.

You will lead the F&B team, manage the budget and inventory, foster stakeholder relationships, and drive programs to improve service standards, profitability, and cost control while complying with relevant

Responsabilidades

Supports the smooth running of the food and beverage department.
Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
Delivers plans and objectives where food and beverage initiatives and hotel targets are achieved.
Manages the food and beverage team fostering a culture of growth, development and performance within the department.
Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
Builds and maintains effective working relationships with all key stakeholders.
Delivers effective programmes that advance service standards, profitability and cost control.
Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented.