Restaurant Operations Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting high-growth start-up in the foodtech space is seeking dynamic individuals to oversee operations across the UK. This role offers a unique opportunity to transition from hands-on kitchen management to supporting multiple kitchens, ensuring they operate smoothly and maintain high standards. You'll travel nationally to train and support franchisees, making a significant impact in the restaurant industry. Join a forward-thinking company that values autonomy and offers exciting progression opportunities as the business expands.

Qualifications

• 1-4 years of experience in a restaurant or hospitality role.
• Strong communication skills and a positive attitude.

Responsibilities

• Onboard and train new franchisees on cooking standards.
• Manage a cluster of 20 kitchen partners for performance.

Skills

Restaurant Management

Training and Development

Customer Communication

Operational Excellence

Job description

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Note: applicants welcome from across the UK!

Growth Kitchen is on a mission to make eating great food the norm. Our platform enables kitchen operators to sell well-known restaurant brands, such as The Athenian from their existing kitchens.

We are looking for talented individuals to help grow and oversee our operations across the UK, working closely with kitchens and brands to change the landscape of the restaurant industry. You will travel to our network of third party delivery kitchens to ensure that our franchisees are operating smoothly and cook our food to high standards, and well as helping our kitchen partners maximise their success through strategic support and management. We are looking for someone who is willing to get hands-on, train kitchens and able to communicate professionally with customers, as well as being interested in the commercial aspects of running a business and optimising for success. The role requires travelling nationally (paid) 80% of the time.

Some of your responsibilities will include:

• Onboard and train new franchisees: help them learn how to cook our brands
• Run regular checks on-site, help them cook more accurately and better
• Work with teams and managers in partner kitchens to help them do their job better, operationally and commercially
• Manage a cluster of 20 kitchen partners, owning their growth trajectory and week to week performance
• Support partners and solve site issues when they arise
• Talk to partners and share feedback with the broader team, propose new ideas to improve the partner experience

This is an incredible opportunity to join an exciting high growth start-up in the foodtech space, where you will be given a lot of responsibility early on, and a lot of autonomy to achieve your goals. and where progression opportunities will be exciting as the business grows. It is a great way to transition out of being hands-on in a single kitchen, perhaps running a small team, to working with many kitchens and helping them run smoothly.

Requirements

• 1-4 years of work experience in a restaurant/ hospitality role as a GM of a single site or similar
• Excited to learn and figure things out, asking great questions and being open to coaching
• Excited to travel and visit kitchens across the UK, talk to customers and help them cook our food well
• Friendly, positive, and clear communicator and enjoy meeting new people
• Fluent in English and right to work in the UK is a must
• Work directly with and learn from the best food delivery brands