Restaurant Operations Lead - Guest Experience & Team Growth

Butlin's; Bognor Regis; On-site; GBP 26,000 - 38,000; Full time

Job summary

Butlin's is seeking an Assistant Manager to lead a resort restaurant or QSR environment on site. You will coach and develop the team, drive guest satisfaction, and ensure safe, efficient service aligned with brand standards.

You will support with stock controls, budgets and compliance while delivering a high-quality guest experience. In this role you will use guest insights and performance metrics to guide decisions, reinforce on-floor leadership, and model behaviours that engage the team and

Qualifications

• Experience managing a high-volume F&B venue.
• Proven team leadership and coaching ability.
• Strong budgeting and cost-control awareness.
• Solid knowledge of food safety and compliance.
• Excellent guest service and communication skills.

Responsibilities

• Lead the floor team to deliver fast, friendly, safe service.
• Support with rotas, labour and budgets to meet targets.
• Implement operational plans to drive venue performance.
• Maintain product quality and compliance to standards.
• Use insights to guide real-time decisions and guest experience.

Skills

Restaurant management

Team leadership

Budgeting

Food safety

Guest service

Communication

Rotas management

Fast-paced environment

Job description

Butlin's is seeking an Assistant Manager to lead a resort restaurant or QSR environment on site. You will coach and develop the team, drive guest satisfaction, and ensure safe, efficient service aligned with brand standards.

You will support with stock controls, budgets and compliance while delivering a high-quality guest experience. In this role you will use guest insights and performance metrics to guide decisions, reinforce on-floor leadership, and model behaviours that engage the team and