Restaurant Operations Lead — Build A Dream Team

KFC; Wales; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

25% staff discount

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager who will support the team, take charge of day-to-day operations and help hit performance goals while ensuring a guest-friendly, smooth operation.

You will own the restaurant's operations, atmosphere and guest experience, training and coaching your crew, and leading by example to build a strong, committed team in a fast-paced environment.

Qualifications

• Experience leading teams in a fast-paced hospitality or retail environment.
• Strong people management and performance coaching abilities.
• Customer-focused with a track record of delivering guest satisfaction.

Responsibilities

• Support like a leader. Assist in taking ownership of the restaurant — help drive performance, hit goals, and keep the vibe alive.
• Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them.
• Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what’s expected.
• Keep everything running smooth. Stay on top of the admin — from rosters to stock, you help ensure the behind-the-scenes work is solid.
• Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back.

Skills

People leadership

Team development

Operations management

Job description

KFC in the United Kingdom is looking for an Assistant Restaurant General Manager who will support the team, take charge of day-to-day operations and help hit performance goals while ensuring a guest-friendly, smooth operation.

You will own the restaurant's operations, atmosphere and guest experience, training and coaching your crew, and leading by example to build a strong, committed team in a fast-paced environment.