Restaurant Manager - The Ivy Northcote Road Brasserie, London

The Ivy Collection; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join The Ivy Collection as a Restaurant Manager at our Northcote Road location. This exciting opportunity offers a chance to shape a new team while delivering our signature service in a vibrant environment. We are seeking an enthusiastic leader with at least 2 years of experience who is passionate about guest service and thrives in a dynamic setting.

Benefits

Competitive Industry pay

50% staff discount

Career Development and Training

Extra holiday allowance

Birthday off - Guaranteed!

Qualifications

• At least 2 years of experience in a similar role.
• Ability to oversee and support a team of managers and front-of-house operations.
• Passion for exceptional guest service and ability to work well under pressure.

Responsibilities

• Provide friendly, courteous, and professional service at all times, leading by example.
• Build and maintain an efficient team, driving towards business objectives.
• Analyze Mystery Diner reports and communicate findings to improve service.

Skills

Guest service

Team management

Analytical skills

English language

Job description

Restaurant Manager - The Ivy Northcote Road Brasserie, London

Client:

The Ivy Collection

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

a47db65397f2

Job Views:

11

Posted:

27.06.2025

Expiry Date:

11.08.2025

Job Description:

NEW OPENING – The Ivy Collection | Northcote Road

We’re excited to bring The Ivy Collection to Northcote Road, one of South West London’s vibrant neighborhoods. This new opening offers a unique opportunity to be part of something special from day one—helping to shape a brand-new team and deliver the signature Ivy experience in a fresh setting.

We’re looking for a confident Restaurant Manager.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Variable tronc for managers
• 50% staff discount for you and up to 3 friends when dining in our restaurants
• Celebrate career anniversaries with a gift voucher
• Career Development and Training, including Apprenticeships
• Extra holiday allowance, up to 5 extra days after 5 years
• Birthday off - Guaranteed!
• Access to discounts on retailers, health, entertainment, travel & more

Key responsibilities:

• Provide friendly, courteous, and professional service at all times, leading by example.
• Build and maintain an efficient team, driving towards business objectives.
• Develop a learning culture, ensuring all team members feel valued and rewarded.
• Manage employees in line with skills and standards, providing feedback and appraisals.
• Respond promptly to guest requests and queries.
• Analyze Mystery Diner reports and communicate findings to improve service.

About you:

• At least 2 years of experience in a similar role.
• Ability to oversee and support a team of managers and front-of-house operations.
• Passion for exceptional guest service and ability to work well under pressure.
• Excellent English language skills.

The Ivy Collection is an equal opportunity employer, committed to diversity and inclusion.

About us: Our shared CARING values foster a happy, engaged environment where we care for ourselves, our colleagues, our guests, and celebrate individualities and differences.