Reception Manager - The Ivy Northcote Road Brasserie, London

The Ivy Collection; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

The Ivy Collection is seeking a Reception Manager for their new Northcote Road venue in London. Join a dynamic team to deliver an exceptional guest experience while managing the reception operations. Embrace a unique opportunity to be part of a celebrated restaurant brand from its opening.

Benefits

Competitive Industry pay (based on salary & Tronc)

50% staff discount for up to 3 friends

Career Development and Training, including Apprenticeships

Extra holiday allowance for long service

Birthday as a day off - Guaranteed!

Access to discounts on retailers, health, travel, etc.

Qualifications

• 2+ years experience as Reception Manager.
• Excellent English language skills.
• Ability to work under pressure.

Responsibilities

• Manage the reception team and create a welcoming environment.
• Handle bookings and table allocations.
• Provide accurate information about the restaurant.

Skills

Exceptional service

Team management

Communication

Problem-solving

Job description

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Reception Manager - The Ivy Northcote Road Brasserie, London, London

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Client:

The Ivy Collection

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

c2b23e98361c

Job Views:

4

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

NEW OPENING – The Ivy Collection | Northcote Road

We’re excited to bring The Ivy Collection to the heart of Northcote Road, one of South West London’s most vibrant and characterful neighbourhoods. This new opening offers a unique opportunity to be part of something special from day one—helping to shape a brand-new team and deliver the signature Ivy experience in a fresh new setting.We’re searching for a passionate ReceptionManager.

This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands.

Benefits & rewards:

• Competitive Industry pay (based on salary & Tronc)
• Additionally, all managers receive an element of variable tronc
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
• Career Development and Training , including Apprenticeships.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• You can take your Birthday as a day off - Guaranteed!
• Access to discounts on 100s of retailers, health, entertainment, travel & more.

Key elements of your roleas Reception Manager:

• Ensure all our guests receive a positive, warm and professional first impression of the restaurant and be seated at their table
• Efficiently manage the bookings, to allocate tables equally over all sections of the
• Restaurant and to stagger times of bookings.
• To manage, train and lead the reception team
• Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.
• Ensure when necessary, all payment methods are dealt with in the correct manner

About you:

• You have 2 years+ experience in this position
• Solution-driven individualable to workunder the pressure of peak service
• You love to wow guests with exceptional service
• You have excellent English language skills
• You are friendly and professional with plenty of charisma and flair

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.