Restaurant Manager - In-house

Green & Fortune Ltd.; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Life assurance

Sick pay

Staff discounts

Holiday entitlement

Volunteer day

Discounted hospitality products

Cycle to work

Refer a friend

Learning & development

ESG commitment support

EAP

Job summary

Green & Fortune Ltd. in London is seeking an experienced Restaurant Manager to lead Sea Containers' dining operation on Blackfriars Bridge, plus oversight of a café and staff dining outlet.

You will drive guest experience, standards and service across busy shifts with a hands-on leadership approach. You will work closely with the head chef, kitchen, bar and events teams to ensure bookings, VIPs, menus and service timings are aligned, while developing teams and controlling labour, stock and costs

Qualifications

• Proven experience managing a busy restaurant operation.
• Hands-on leadership with presence on the floor.
• Strong knowledge of food and beverage and allergen info.
• Experience coaching and developing teams.
• Good commercial and operational awareness (labour, stock, cost).
• Ability to collaborate with kitchen, bar and events.

Responsibilities

• Lead restaurant operations across service and events.
• Recruit, onboard, train, schedule and manage performance.
• Develop guest-first service and manage feedback.
• Manage labour planning, stock, and costs.
• Oversee café and staff dining alongside restaurant.
• Collaborate with Head Chef, kitchen, bar and events teams.

Skills

Restaurant operations

People leadership

F&B knowledge

Team development

Organisation

Communication

Job description

We are looking for an experienced and passionate RestaurantManager to join our team at Sea Containers.

Green & Fortune offers high-quality hospitality experiences across London, with Sea Containers, on Blackfriars Bridge, offering hospitality catering, bespoke events, and scenic views of London skyline and Thames.

This is a hands-on leadership role, with the main focus on leading our restaurant operation and delivering an exceptional guest experience through every service. Alongside the restaurant, you will also have oversight of our wider retail operation, including one café and one staff dining outlet, ensuring consistent standards, strong team performance and smooth day-to-day operations across all areas.

We are looking for someone who is confident leading from the front, commercially minded and passionate about food, service and people.

At Green and Fortune, we take pride of the connections we make through the moments and memories we create.

What makes you the RestaurantManager?

• Restaurant OperationsBe a key presence on the floor, leading the restaurant through every stage of service and ensuring standards, pace, organisation and attention to detail are consistently delivered. You will take ownership of the day-to-day restaurant operation and be visible and hands-on during busy services.
• People & LeadershipLead, motivate and develop the restaurant and retail teams, setting clear expectations and creating an engaged, confident team that takes pride in delivering great service. You will support recruitment, onboarding, training, rotas, performance management and ongoing development.
• Food & Guest ExperienceChampion a genuine guest-first culture. Bring menus and product knowledge to life, ensure the team can confidently answer guest questions and deliver a warm, professional and memorable experience. You will also take ownership of guest feedback and service recovery, using feedback to drive continuous improvement.
• Commercial PerformanceTake responsibility for supporting the commercial performance of the restaurant and wider retail operation through effective labour planning, stock control, cost management and operational efficiency. Monitor performance, identify opportunities and balance exceptional service with commercial awareness.
• Retail OversightAlongside your primary restaurant responsibility, oversee the day-to-day operation of our café and staff dining areas. Ensure these outlets maintain high standards of service, presentation, cleanliness and operational efficiency, working closely with the relevant teams and managers.
• CollaborationWork closely with the Head Chef, kitchen, bar, events and wider management teams to ensure everyone is aligned on bookings, VIPs, menus, service timings, staffing and the wider needs of the business. Strong communication and effective handovers will be essential.

What you’ll bring as the Restaurant Manager.

• Proven experience managing a busy restaurant operation, with strong knowledge of service standards and the confidence to take ownership during busy service periods.
• A hands-on leadership style, with a genuine presence on the floor and the ability to lead a team through challenging and high-volume services.
• Strong food and beverage knowledge, with the confidence to communicate menus, dishes, allergens and service expectations to both guests and team members.
• Experience leading, coaching and developing teams, with the ability to set clear expectations and build a culture of accountability, engagement and pride.
• Good commercial and operational awareness, including experience with rotas, labour planning, stock control, cost management, bookings and performance.
• The ability to work collaboratively with kitchen, bar, events and senior management teams.
• Experience overseeing multiple outlets or different areas of a hospitality operation would be advantageous.
• Strong organisational skills, with the ability to prioritise and manage competing operational demands.
• A strong understanding of food safety, health & safety and compliance requirements.
• A professional, positive and inclusive leadership style, aligned with Green & Fortune's values of sustainability, inclusion and creating a workplace where people can thrive.

Makers’ benefits

• Aviva DigiCare+ – Health checks, mental health & nutrition support, GP consultations, second medical opinions, legal & bereavement assistance, fitness programmes
• Life Assurance – 2x your annual salary
• Company Sick Pay – Up to 5 days after 1 year of service
• Staff Discounts – 50% off in our restaurant and 25% off at our cafés
• Holiday Allowance – Up to 33 days with length of service (an extra 3 days after 3 years and an additional 2 days after 5 years)
• Volunteer Day – One paid day off each year to support a community or charity of your choice
• Hospitality Essentials – Benefit Hub – Discounts on retail, groceries, gyms, and more
• Cycle to Work Scheme
• Refer a Friend Scheme
• Learning & Development – Access to our portal and further education through apprenticeship programmes
• G&F Support Scheme
• Hospitality Action – Access to a confidential Employee Assistance Programme (EAP)

The Story of Our Makers

Since 2008, our Makers have been creating exceptional hospitality across London's restaurants, cafés, bars, workplaces and event venues. From chefs and bartenders to event professionals and front-of-house teams, we're united by a passion for great food, genuine service and creating experiences people remember.

Nearly 20 years on, that spirit still defines who we are: independent, hands-on, and committed to doing hospitality differently.

Committed to diversity, equality, and inclusivity, we encourage applications from individuals of all backgrounds. Please contact our People team at [e-mail] should any adjustments be necessary throughout the recruitment process.

Our ESG Commitment

We embed sustainability and responsibility into everything we do, from reducing our environmental impact to supporting our people and local communities. Caring for our people, our communities, and the planet is part of everyday life at Green & Fortune, and every team member plays a role in this.