Restaurant Manager - BFI Riverfront

Benugo Limited; Greater London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free lunch on shift

50% discount on food and soft drinks

Life Assurance

Employee discounts via Perkbox

Access to Employee Assistance Programme

Job summary

Benugo Limited is seeking an experienced Restaurant Manager to join the vibrant team at BFI Riverfront in Greater London. In this full-time role, you will support daily restaurant operations, ensuring exceptional customer service and team motivation.

The role requires strong leadership and communication skills, along with a hands-on approach to managing service effectively. Join us and enjoy benefits such as free lunches, discounts, and opportunities for career progression.

Qualifications

• Proven experience as a Restaurant Manager or similar role.
• Strong leadership and motivational skills.
• Excellent communication and customer service skills.

Responsibilities

• Support the day-to-day running of the restaurant.
• Lead and motivate the team during busy services.
• Oversee reservations, table management, and guest flow.

Skills

Customer experience management

Team leadership

Operational excellence

Problem-solving

Job description

We are looking for an experienced Restaurant Manager to join the team at BFI Riverfront!

With spectacular views of Waterloo Bridge and the Thames, our vibrant BFI Riverfront restaurant and bar is the hottest spot on the Southbank.

Contract: Full Time / Permanent

• 5 day working week
• Mixture of shifts with evenings being the busy periods
• Company benefits

About the Restaurant Manager role:

As Restaurant Manager, you will support the day-to-day running of the restaurant, leading service from the floor and ensuring a consistently high standard of customer experience. You’ll work closely with the General Manager, Assistant General Manager and the Operations Manager to drive operational excellence, team engagement, and commercial performance.

You’ll be a hands‑on leader with a strong presence on the floor, supporting the team during service, coaching team members in real time, and ensuring smooth and efficient operations throughout the day.

You will also:

• Support in delivering exceptional service and operational standards
• Lead and motivate the team during busy services
• Help oversee reservations, table management, and guest flow
• Handle customer feedback and resolve issues professionally
• Support recruitment, onboarding, and training of team members
• Drive team engagement and create a positive working environment
• Support labour control, productivity, and commercial performance
• Ensure compliance with food safety, health & safety, and company procedures
• Maintain high standards of cleanliness, presentation, and service at all times
• Deputise for senior management when required

Additional Information

Benugo has built a culture of inclusivity & progression for all employees and we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Life Assurance
• Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Perkbox app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!