Restaurant Manager

TN United Kingdom; Stockport; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Restaurant Manager to lead their vibrant team. This role is essential in ensuring exceptional customer experiences while maintaining operational excellence. You will oversee both kitchen and front-of-house operations, ensuring compliance with health and safety regulations. With a focus on coaching and developing your team, you will drive sales and improve service quality. Join a passionate team committed to creating memorable dining experiences and enjoy generous perks including discounts and a supportive work environment.

Benefits

Generous annual leave

50% off in Restaurants

Access to Wagestream

Free counselling services

Employee wellbeing platform

Access to Dobbies Academy

Qualifications

• Proven experience in restaurant management with a passion for hospitality.
• Ability to manage stock controls and ensure health & safety compliance.

Responsibilities

• Oversee restaurant operations, ensuring high standards and customer satisfaction.
• Lead and train the team to deliver exceptional service and manage stock effectively.

Skills

Restaurant Management

Customer Service

Stock Management

Health and Safety Compliance

Team Leadership

Commercial Awareness

Job description

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Our Restaurant Managers play an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, maintaining high operational standards, and smashing commercial targets.

Responsibilities

• Oversee the fast-paced restaurant operation, taking responsibility for both the kitchen and front of house operation.
• Lead an engaged team, focused on delivering a great customer experience and making it work for our customers.
• Ensure strict compliance with health and safety regulations at all times.
• Implement effective stock management controls to minimise wastage and ensure the kitchen has everything it needs to serve our customers.
• Support the delivery of in-store events, including seasonal highlights such as Breakfast with Santa and regular fixtures like Afternoon Teas.
• Communicate effectively with our central support teams to maintain smooth operations and provide feedback to improve our business.
• Work as part of the overall Garden Centre Management team to deliver a safe working environment, a commercially successful store, and a great place to work for our colleagues.

Who we are looking for

• You’ll bring a passion for hospitality with proven experience in restaurant management.
• Commercial awareness and understanding of budgets, profitability from driving sales, and improving ways of working.
• A proven ability to manage stock controls and strict adherence to health & safety regulations.
• Ability to identify training needs; effectively coaching and training all levels to ensure our teams deliver a first-class customer experience and a safe environment.
• Adaptability: acting quickly and enthusiastically to changing priorities, workloads, and new regulations or requirements.
• Positivity in managing change; leading the team through each season with care and motivation to deliver the best.
• Ability to demonstrate our values at all times – being one team, getting better every day, bringing a smile, living and breathing gardens, and making it work for our customers.

What we offer

• Generous annual leave entitlement, allowing you to use your holidays when you want with limited statutory days off required.
• Uncapped discounts across our stores, including 50% off in our Restaurants, 25% off in the Garden Centre, and 10% off in our food halls.
• Access to Wagestream to support your financial wellbeing, with the ability to access earnings ahead of payday, save for the future, and receive financial advice.
• Access to Retail Trust for confidential support, virtual GP services, free counselling, and discounted retail rewards through our employee wellbeing platform.
• Access to Dobbies Academy to continue your development through eLearning and development programs.
• A thriving culture; the Dobbies team is passionate, diverse, and committed to making it work for our customers.

About us

At Dobbies, we’re proud to have a history dating back to 1865. Founded by James Dobbie, we are the only garden centre retailer with stores in every nation across the UK.

Our passion for gardens and plants makes us unique. We showcase this through our own brand and branded products, concession partners, and services, championing garden living all year round.

Many of our stores feature a restaurant or coffee shop where customers can enjoy refreshments or meals in a relaxed and welcoming environment.

We organize events and experiences that bring communities together, and we partner with a national charity that our colleagues and customers support through fundraising efforts.

We’re committed to being a great place to work. We encourage our colleagues to be their best selves every day, share their wins, and celebrate success. Together, we make it work for our customers.