Restaurant Manager

Soul Mama Music Venue | Restaurant; London; On-site; GBP 80,000 - 100,000; Full time

Job summary

Soul Mama Music Venue & Restaurant is seeking a skilled Restaurant Manager to lead our team in a vibrant, multicultural dining atmosphere. The ideal candidate will enhance customer experiences while ensuring smooth daily operations. Join us in delivering unique culinary experiences that combine African, Caribbean, and South American cuisines. Enjoy a competitive salary and excellent benefits, including discounts and meal provisions while you work.

Benefits

Discount on restaurant dining for up to 4 covers

Free freshly cooked meals on duty

Excellent opportunities to progress

Qualifications

• Experience in restaurant management is required.
• Strong customer service and financial management skills are essential.
• Ability to manage staff and restaurant operations efficiently.

Responsibilities

• Oversee restaurant operations and maintain high food standards.
• Supervise staff and manage payroll costs.
• Train new employees and ensure compliance with hygiene standards.

Skills

Customer service skills

Financial management

Restaurant management software

Flexibility

Communication

Organisation

Attention to detail

Problem-solving

Education

Proven work experience in a restaurant setting

Job description

Discover Soul Mama, an immersive dining and music experience blending the vibrant culinary traditions of Africa, the Caribbean, and South America. Listed in the Evening Standard’s 'Top Restaurants to Look Forward to' is one of the fastest growing restaurant brands in the country‚ serving the best of Caribbean food, fine wine and featuring world class shows.. We are looking for a great Restaurant Manager & supervisor to help with the expansion of our growing family unit.. . • Up to £18.00 per hour Depending on experience. • Busy Iconic Restaurant and Cocktail Bar. • 40 for lunch, 120+ for dinner. • Full time position available. • Set In the Iconic Gantry Hotel in Stratford. • 40/45 hours per week. • Excellent opportunities to progress.. • Discount on restaurant dining for up to 4 covers.. • Free freshly cooked meals on duty.. • Pleasant working environment with low staff turnover.. • Opportunities to train,. At **Soul Mama,** we strive to provide stellar dining & Music experiences. We are seeking an experienced restaurant manager who can oversee day-to-day operations, hire and train qualified staff members, and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. With professionalism and a positive attitude, they will help contribute to the growth and popularity of our restaurant, as well as the long-term success of our employees.. **Objectives of this role**. - Oversee restaurant operations and ensure a smooth flow. - Maintain a positive restaurant culture. - Create work schedules that align with the restaurant’s needs. - Ensure proper compliance with restaurant hygiene regulations. - Train new employees to help them meet the restaurant’s expectations. - Interact with diners and build positive rapport with different types of people. . . **Responsibilities**. - Manage and keep up smooth restaurant operations. - Supervise both kitchen staff and waitstaff, providing necessary feedback. - Report on weekly KPI's i.e. labour cost GP's sales forecast & Google reviews. - Communicate with diners and mitigate potential conflicts. - Oversee take stock of bar & Kitchen . - Manage weekly and monthly payroll costs. . . **Skills and qualifications**. - Proven work experience in a restaurant setting. - Demonstrated customer service skills. - Understanding of financial management. - Strong knowledge of restaurant management software. - Willingness to work flexible hours. . . **Preferred qualifications**. - Clear verbal communication skills. - Organisation skills. - Clear attention to detail. - Problem-solving skills. - Knowledge of current food and beverage trends

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £16 – £18 hourly
Benefits: share of service

About Soul Mama Music Venue | Restaurant:

SOUL MAMA. Built By Love. Our Vision is to disrupt the ‘foodie’ and live music market, fusing the culture and cuisine of Africa, Caribbean and South America, with our unique brand of food and beats.